CareShift by LiveShift · Clinics & Dental
Patients check in.
Your team delivers care.
CareShift handles patient registration, appointment confirmation, insurance queries, and queue management with a calm, professional voice AI , so your clinical staff focus entirely on patient care.
80%
Cost saving vs receptionist
40%
Reduction in wait times
24/7
Appointment booking line
30+
Languages
CareShift capabilities
Make the most of every interaction
Patient check-in without the queue
01
Patients state their name and appointment time , CareShift confirms the booking, notifies the clinical team, and directs patients to the right waiting area.
Collects chief complaint, insurance details, and patient history updates during check-in so doctors have context before entering the room.
Walk-in patients are managed, added to the queue, and their reason for visit captured , all through natural voice conversation.
Appointment booking and reminders
02
Clinical team notifications in real time
03
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Patient check-in without the queue
Patients state their name and appointment time , CareShift confirms the booking, notifies the clinical team, and directs patients to the right waiting area.
Collects chief complaint, insurance details, and patient history updates during check-in so doctors have context before entering the room.
Walk-in patients are managed, added to the queue, and their reason for visit captured , all through natural voice conversation.
02 of 03
Appointment booking and reminders
Patients book new appointments, reschedule, or request urgent slots by voice , any time, including outside clinic hours.
Automated voice reminder calls reduce no-shows significantly without your receptionist spending the first hour of each day on calls.
CareShift answers common insurance questions, co-pay amounts, and accepted plans , deflecting calls that previously required a staff member.
03 of 03
Clinical team notifications in real time
CareShift sends real-time notifications to clinical staff devices the moment a patient checks in , doctors always know who is waiting.
Queue status can be displayed on a waiting room screen simultaneously , patients see their position without asking.
When a patient is distressed, CareShift immediately escalates to a human staff member , it never handles medical emergencies autonomously.
How does CareShift handle patients who are unwell or distressed?
Is patient data kept secure and private?
Can it handle patients who have not booked an appointment?
What languages does it support?
Does it integrate with our existing queue management system?
Can doctors see patient check-in status in real time?
Try LiveShift free for 14 days
No contract. No setup fee. Cancel any time.
$49/month. Free 14-day trial. Most businesses are live within one business day.
Pricing
Priced for your market.
We work with businesses in different markets worldwide. Talk to us and we'll give you a custom quote based on your location and needs , no hidden fees, no surprises.
Most popular
Virtual receptionist
LiveShift Connect
Handles calls, SMS, bookings, and CRM automation around the clock, no hiring, no training, no sick days.
600 included voice minutes / month
Multilingual: 30+ languages
Booking and intake automation
Human call transfer at any point
CRM and knowledge base integration
Custom conversation workflows
In-store kiosk AI
LiveShift Anchor
Physical kiosk that check-in customers, answers questions, and accepts payments.
In-person voice greetings and Q&A
Accept payments
Voice-driven ordering and check-in
Ambient intelligence. Learns your space
All plans include a free 15-days demo. no credit card, no contract.
Need both products? Talk to us about a bundle →
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