Capture every call.Turn conversations into orders.
LiveShift Call AI helps restaurants answer instantly, reduce missed orders, and handle high-volume phone traffic with a fast, natural ordering experience.
Live call flow
Order taking, inquiries, routing
Missed calls
Reduced with instant answering
Peak-hour support
Handles overflow without extra staff
Guest experience
Fast, natural, always-on service
Built for real restaurant phone traffic
Open each feature to see how LiveShift improves call handling, ordering, and guest support.
01
Advanced call management
Handle phone orders, common questions, and high call volumes with an AI flow tailored to your menu, store rules, and service hours.
02
Inquiry handling and promotions
Answer questions about hours, locations, specials, catering, and promotions with fast, consistent responses that stay aligned with your business.
03
Warm handoff to staff
When a customer needs a human, LiveShift can transfer the conversation to staff smoothly instead of creating a dead end.
04
Multi-location routing
Guide callers to the right location, hours, and ordering flow across multiple stores without making guests repeat themselves.
05
After-hours coverage
Stay available beyond peak staffing windows so customers can still place orders or get help even when the store is busy or closed.
06
Analytics and optimization
Track call patterns, guest intents, and missed opportunities so you can refine flows and improve conversion over time.
Common questions about Call AI
Can LiveShift handle phone orders for multiple locations?
Yes. LiveShift can route callers to the right store flow, support location-specific hours and menus, and help chains manage multiple locations more consistently.
Can calls be transferred to staff when needed?
Yes. When a guest needs a human, LiveShift can hand the conversation off instead of forcing the customer into a dead end.
Does it only work for ordering?
No. It can also answer common questions such as hours, directions, promotions, reservation-related questions, and other operational inquiries.
Can we customize the experience for our restaurant?
Yes. Menus, hours, call flows, escalation logic, and brand tone can all be configured around how your business operates.